Politica de privacidad

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is:

Company

BATROSAL GmbH

Address

Am Wolfspfädchen 45, 53859 Niederkassel, Deutschland

E-mail

[email protected]

Commercial register

HRB 19050, Amtsgericht Siegburg

2. General information on data processing

We take the protection of your personal data seriously and treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

Use of our website is generally possible without providing personal data. Where personal data (for example name, address or e-mail addresses) is collected on our pages, this is done, where possible, on a voluntary basis and only to the extent necessary for providing the service.

3. Data collection when visiting the website

Server log files

Each time our website is accessed, your browser automatically transmits certain information that is stored in server log files:

• Browser type and version
• Operating system used
• Referrer URL (previously visited page)
• Host name of the accessing computer
• Time of server request
• IP address (anonymized)

This data cannot be assigned to specific persons and is not merged with other data sources. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in technical provision and security of the website).

Cookies

Our website uses technically necessary cookies that are required for proper operation of the website. These cookies do not store personal data and are automatically deleted after the session ends. Analytics or marketing cookies are not used.

4. Contact form and e-mail contact

If you send us an inquiry via the contact form or by e-mail, the data you provide (name, e-mail address, company, message and, if applicable, telephone number) will be stored for the purpose of processing the inquiry and in case of follow-up questions.

This data is processed solely on the basis of your consent (Art. 6(1)(a) GDPR) or for the implementation of pre-contractual measures (Art. 6(1)(b) GDPR). We do not pass this data on without your consent.

Purpose

Processing inquiries, initiating business

Recipients

No disclosure to third parties without explicit consent

Storage period

Until the inquiry has been fully processed; after conclusion of a contract according to statutory retention periods (HGB Section 257, generally 6-10 years)

5. Hosting and technical infrastructure

This website is provided via the ikas platform. When you visit our website, technical connection data is processed by the hosting provider to enable operation of the website. Personal data may be processed on servers within the EU or in a country with an adequate level of data protection.

Use of the hosting service is based on Art. 6(1)(f) GDPR (legitimate interest in secure and efficient provision of our online offering) and, where applicable, on the basis of a data processing agreement pursuant to Art. 28 GDPR.

6. Data transfer to third countries

As part of our business activities, we work with the production company AKAFOR MEMBRAN SİSTEMLERİ SAN. VE TİC. LTD. ŞTİ. in Turkey. Where necessary for order processing, data (e.g. delivery addresses for direct delivery) may be transferred to this company.

Turkey is not a country for which the EU Commission has issued an adequacy decision. Data transfer therefore takes place on the basis of suitable safeguards pursuant to Art. 46 GDPR (EU standard contractual clauses) or is necessary for the performance of a contract (Art. 49(1)(b) GDPR).

7. Storage period

Personal data is stored only as long as required for the respective processing purpose or as long as statutory retention obligations exist. Once the processing purpose no longer applies or statutory periods expire, the data is routinely deleted.

Contact inquiries

Until final processing

Business correspondence

6 years (Section 257 HGB)

Tax-relevant documents

10 years (Section 147 AO)

Server log files

Maximum 7 days (anonymized)

8. Your rights as a data subject

Under the GDPR, you have the following rights:

• Right of access (Art. 15 GDPR): You have the right to obtain information about the personal data processed by us.
• Right to rectification (Art. 16 GDPR): You have the right to request correction of inaccurate or incomplete data.
• Right to erasure (Art. 17 GDPR): You have the right to request deletion of your personal data (right to be forgotten), provided no statutory retention obligations prevent this.
• Restriction of processing (Art. 18 GDPR): You have the right to request restriction of processing of your data.
• Data portability (Art. 20 GDPR): You have the right to receive your data in a structured, machine-readable format.
• Right to object (Art. 21 GDPR): You have the right to object to the processing of your personal data.
• Withdrawal of consent (Art. 7(3) GDPR): If you have given consent to the processing of your data, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a data protection supervisory authority. The responsible authority is the State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (LDI NRW).

To exercise your rights, please contact us in writing or by e-mail at: [email protected]

9. Automated decision-making

We do not use automated decision-making or profiling within the meaning of Art. 22 GDPR.

10. SSL encryption

For security reasons and to protect the transmission of confidential content, this site uses SSL encryption. You can recognize an encrypted connection by the address line of the browser changing from “http://” to “https://” and by the lock symbol in your browser bar.

When SSL encryption is activated, the data you transmit to us cannot be read by third parties.

11. Currency and amendment of this privacy policy

This privacy policy is currently valid and has the status April 2025. Due to further development of our website and offers or changed legal or official requirements, it may become necessary to amend this privacy policy. The current privacy policy can be accessed and printed at any time on our website at /pages/datenschutz.